Q. What is a LIMS? 

A.  A Laboratory Information Management System (LIMS) is software system that manages samples and their associated data. By using a LIMS, a laboratory can automate workflows, integrate instruments, and manage samples and associated information. Laboratories can also produce results faster and can track data. 

Q. Why is WVDL upgrading our LIMS?

  1. A.  The field of veterinary diagnostics is continuously evolving as are software systems that manage data, workflows, communications, and so much more.  Our new LIMS will improve laboratory efficiencies and better support our client needs, by:  
  • Automated workflows and equipment integration, reducing opportunities for human error 
  • A more robust communication system that supports both internal and external correspondences 
  • Improved data management and downstream analytics  
  • New Client Portal with e-submission functionality 
  • Reformatted final reports 

Q. Will the implementation process involve Clients?

A.  Yes, but minimally.  Please watch your inbox as we may reach out to confirm account information. 

Q.  How will this change impact me? 

A.  If you are a client, you will see new functions in the  client portal. You will be able to create your own submissions, view billing information (i.e. per-accession invoices and monthly statements), and access reports. 

Q. How will I need to prepare for the new LIMS before implementation?

A.  If you are a client, please watch your inbox. We will be asking you to update some data, including choosing a unique email address. 

Q.  Will the client portal change? 

A.  Yes, the current client portal will be replaced when we implement the new LIMS system. The new portal will offer more features and functionality.

 Q.  Will there be training for the new client portal?

A.  Yes, we will provide training to all clients before and after implementation of the new LIMS system. You can find instructor-led video recordings on the WVDL website ( for at least two weeks before implementation and at least three months after

Q. Will this change the cost of testing?

A. No.

Q.  How do I learn more about this upcoming change?

A.  WVDL will post the latest information on our website,  We will also provide news releases via email and our Quarterly Newsletter. All questions and/or concerns may be sent to or speak to us directly at 608-262-5432.